If you’re facing issues with the Android app, here’s how you can troubleshoot:
1. Verify App Requirements:
- Ensure your device meets the app’s specifications.
2. Update the App Manually:
- Visit the app’s official website https://procricket.app to check for updates.
- Download and install the latest version, as updates often fix compatibility issues.
3. Update Android OS:
- Navigate to ‘Settings’ > ‘About Phone’ > ‘System Updates.’
- Install any available updates to ensure your device’s OS is up-to-date.
4. Clear App Cache and Data:
- Go to ‘Settings’ > ‘Apps & Notifications’ > ‘See all apps.’
- Select the Procricket app, tap ‘Storage & Cache,’ then ‘Clear Cache’ and ‘Clear Storage/Data.’
5. Reinstall the App:
- Uninstall the app by going to ‘Settings’ > ‘Apps’ and selecting the app.
- Re-download the APK from its official source https://procricket.app and install it again.
6. Enable Install from Unknown Sources:
- If installation issues persist, go to ‘Settings’ > ‘Security’ or ‘Privacy.’
- Enable ‘Install Unknown Apps’ or ‘Unknown Sources.’
7. Reach Out for Support:
- Contact the Procricket support team via email at [email protected]
8. Consider Device Limitations:
- Older or less powerful devices may struggle to run Procricket app efficiently.