Frequently Asked Questions

Ensure you have a stable internet connection, a modern browser like Chrome, Firefox, or Safari, and your device should meet standard performance benchmarks for streaming.

Procricket.tv primarily accepts credit and debit cards. Some regions might have additional payment options available.

Our Android app for mobile and TV can be downloaded at https://procricket.app. For other devices, please refer to the guides available here: https://procricket.help/category/apps/

Ensure a stable internet connection , adjust stream quality and CDN region, or reach out to Procricket.tv’s support for specific guidance. For more insights, please refer to our article: Steps to Diagnose and Fix Buffering Issues

Adjust the video quality directly on the player if the option is available. Should this feature be absent in your player, navigate to “My Account” and select a suitable video quality under video settings.

Refresh your browser and clear your cache. If the issue persists, contact Procricket.tv’s technical support. Additionally, ensure that you are not exceeding the maximum number of allowed screens based on your plan.

Log in to Procricket.tv and follow the prompts to select a new subscription plan.

Verify your payment details, check with your bank for any restrictions, and ensure you have sufficient funds. If issues persist, contact Procricket.tv support.

You can reach out to Procricket.tv’s support team via email at [email protected].